Careers: Customer Communication Project Manager

Avitage is seeking a project manager to oversee both our internal and client multimedia communications projects. In this role, you will be responsible for working directly with project stakeholders and ensuring that projects are completed, starting with establishing requirements through actual delivery. Proactive leadership, collaboration and communications are required for establishing the trust of both the customer and team members to effectively execute against multiple ongoing project plans.

You will be responsible for the effective and efficient delivery of our professional services utilizing a defined process as established with each customer engagement. You will be required to develop a keen understanding of our proprietary communications technologies and our unique methods of support. Attention to detail is extremely important. You will operate independently with only high-level direction.

 Knowledge and Skills

• Excellent communication skills both verbal and written
  
• Strong planning and organizational skills
  
• Proven ability to meet aggressive deadlines and manage multiple complex projects simultaneously
  
• Ability to quickly learn new technologies and adapt methods and processes with regard to specific customer needs
  
• High skill level with interpersonal communications including diplomacy in coordinating/leading project efforts
  
• Understanding of multimedia production, tools and methods
  
• High level of initiative and sound, independent judgment
• BA in Communications, Business
• Minimum of five years of relevant business experience

Qualifications and Experience

• BA in Communications, Business
• Minimum of five years of relevant business experience

Salary: commensurate with experience

Location: this position is located at 1432 Main Street, Waltham, MA

Please submit your resume and cover letter to info@avitage.com. No calls please.

About Avitage
Avitage is a business communications services company. We help companies execute a complex sales process through innovative communications. Innovative communications involves a process that helps sales people create value through the conversations they conduct with customers. This creates a competitive advantage that increases win rates, reduces sales cycles, increases selling time – all while lowering selling costs.

To do this, we help sales people:

• Prepare for conversations with the different stakeholders who are part of a complex sale
• Engage customers with consultative conversations, compelling sales aids and more efficient expert sales support
• Deliver messages using customized multimedia communications that capture attention and convey complex, important messages with impact

We are unique in the way we bring a new process for creating, managing, deploying and delivering multimedia communication programs; in our specialized communications management system and in our focused production services. All are aligned to deliver quality results quickly with an exponential return on investment.

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